HomeProductsIwatsuEnterprise TOL™

Iwatsu Enterprise TOL™

Enterprise TOL is an all-in-one voice mail, automated attendant and unified communications system that allows you to simplify your daily communications routine. A wide range of management tools help reduce message overload and allow you more time for the priorities in your workday.

One-Stop Unified Communications

Access Email, Voice and Fax Messages From Your PC, Laptop or Any Web Browser

• View and manage voice, email and fax messages all at once from your PC or web client email inbox
• Listen to, record, send, playback and forward voice messages
• Send and receive faxes directly - no more lost faxes, waiting by the machine or wasted paper
• Drag and drop voice and fax messages in folders and calendar functions
• Instant message co-workers from the office or anywhere worldwide
• Integrate with any SMTP/POP3/MAPI compliant email package: Microsoft Outlook®, Lotus Notes®, Novell GroupWise®, Eudora Mail® and web email accounts

Access Email, Voice and Fax Messages From Any Phone or Wireless Device

• Remotely access all messages - voice, email and fax - from any phone, PDA or other wireless device
• Listen to emails from a cell phone using text-to- speech technology; record and send replies
• Receive voice and fax message notifications to your phone or PDA
• Forward faxes to an email inbox, printer or nearby fax machine from any phone or PDA

Flexible Messaging That Grows with You

• Start small and grow big (4-64 ports) - add on features as your communication requirements increase
• Available in three different configurations: Enterprise VMM™, Enterprise UNI™ and Enterprise Elite™
• Interoperable with both the ADIX™ and Enterprise-CS™ systems

Efficient Voice Mailbox Tools

• Customize your individual mailbox using various message management tools
• Record conversations to your mailbox for future reference
• Retrieve callers leaving a voice message and direct ringing calls to another extension
• Include custom menu options for callers in your personal voice mail greeting

Automated Call Processing

• Customize automated company greetings and menu options to efficiently route incoming calls
• Allow callers to speak menu selections using voice-activated call routing
• Route calls based on caller ID, time of day, call type, account codes and more
• Reduce call transfers, hold times and receptionist's workload
• Conveniently record and change greetings, menu options and announcements from anywhere offsite

Instant Screen Pops

• Receive caller ID screen pops on your PC or laptop on incoming calls
• Get detailed screen pops on contacts in your email folder; integrates with Microsoft Outlook®, ACT®, Goldmine®, Maximizer® and ActiveX®
• Improve efficiency in call handling and customer service with instant pop-up access to a caller's files
• Before answering a call, choose to accept or transfer it, place it on hold, record the conversation or retrieve it from voice mail

Click & Dial Call Control

• Click and dial contacts directly from the email application on your PC or laptop
• Select from multiple phone numbers listed under a contact's name
• Program speed dial numbers and manage dialing options and properties